Privacy Policy

Last updated: 25 October 2026

ZUDAKO (“we”, “our” or “us”) operates the ZUDAKO online store at zudako.com. This Privacy Policy explains what personal information we collect, why we use it, how it may be shared, and the choices available to you when you browse our website or place an order.

1. Information We Collect

Depending on how you use our store, we may collect information you provide directly, such as your name, email address, phone number, billing and delivery address, order details, and messages sent to customer support. When you browse the site, technical information such as device and browser details, IP address, and interactions with pages may also be collected through cookies and similar technologies.

Payments are processed by our payment service providers. We receive order and payment-status information needed to fulfil your purchase; full card credentials are generally handled by the payment provider and not stored by us.

2. How We Use Information

To accept, confirm, process, ship and support orders.
To send order confirmations, delivery updates, policy notices and customer-service replies.
To prevent fraud, protect the store and investigate suspicious or unauthorised activity.
To maintain, troubleshoot and improve our website, product information and shopping experience.
To comply with legal, tax, accounting and regulatory obligations.
To send marketing communications where permitted and, where required, with your consent. You can opt out of promotional messages.

3. Cookies and Analytics

Our store and service providers may use cookies or similar technologies to keep the shopping cart working, remember preferences, understand site performance and help protect transactions. You can manage cookies through your browser settings; disabling some cookies may affect store functionality.

4. When We Share Information

We may share relevant information with service providers that help us operate the store, including Shopify, payment processors, shipping and delivery partners, analytics or website providers, customer-support services, and professional advisers. We may also disclose information where required by law, to enforce our terms, or to protect our customers, business or rights. We do not sell personal information to third parties for their own direct-marketing purposes.

5. Storage and Security

We use reasonable administrative and technical safeguards appropriate to the nature of the information. No website, transmission or storage system can be guaranteed completely secure. We retain information for as long as reasonably needed for orders, customer support, legal compliance, dispute resolution and legitimate business purposes.

6. Your Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and records we must retain. You can opt out of promotional emails using the unsubscribe option where available. We may need to verify your identity before fulfilling a privacy request.

7. Children’s Privacy

Our store is intended for people able to make purchases under applicable law. We do not knowingly seek to collect personal information from children in violation of applicable law. A parent or guardian who believes a child has provided information may contact us.

8. Third-Party Services and Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, which we encourage you to review.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, operations or legal obligations. The revised version will be posted on this page with an updated date.